The Instant Message Recording feature automatically records both sides of all instant messages (IMs & "chats") on the computer that you are monitoring.

With one click in the IM/CHAT tab, you'll see the date, start time, end time, participants, and entire contents of chats and instant message conversations. This is an important feature because use of Instant Messages for day-to-day communication is increasing. Unlike email, Instant Messages are seldom saved, and even if they are, they're only stored on the computer where they're easily deleted. The computer monitoring software keeps an entirely separate hidden recording of all IMs ensuring that you are able to read every conversation, regardless of whether the person you are monitoring deletes them or not.

You can view recorded IMs any time and even use the software's unique Alert Word system (words that you have specified as being important) to automatically bring important conversations to your attention. For example, if "steal" is one of your alert words, it will take screenshots of any IMs containing the word "steal" (or any other words that you choose).

The Alert Word system automatically filters through all of the recorded IMs and highlights the conversations that need your immediate attention. This feature saves you time by eliminating the need to look through every file in order to find what you're looking for.

Since the computer monitoring software is web-based, you can remotely monitor IMs without having to physically access the monitored computer. So even if you're a significant distance away from the computer you're monitoring, you can access what's been recorded by logging in to your secure account from any computer in the world with an Internet connection.

It is compatible with all popular chat and instant messaging services and records both sides of all conversations. Whether AOL Instant Messenger (AIM), MSN Messenger, or Yahoo Messenger is being used, WebWatcher is the most reliable way to record instant messages.